Selling Your Collection Terms

Terms And Conditions

General Terms & Conditions for Mellenade

Effective Date: March 1, 2025

1. Introduction

Welcome to Mellenade (“we,” “our,” or “us”). By accessing or using our website and purchasing products, you agree to be bound by the following Terms & Conditions. If you do not agree with any of these terms, please do not use our website.

These Terms & Conditions govern your use of our website, including but not limited to purchasing products, engaging with marketing content, subscribing to our services, and participating in promotions. We reserve the right to update or modify these terms at any time, and it is your responsibility to review them periodically.

2. Eligibility

To use our website and make purchases, you must:

  • Be at least 18 years old or have the consent of a parent or guardian.
  • Provide accurate and up-to-date personal and payment information.
  • Not use the website for any unlawful or fraudulent activities.
  • Comply with all applicable local, state, and federal laws regarding e-commerce transactions.

3. Orders & Payments

  • All orders are subject to availability and confirmation. If an item is out of stock, we will notify you and provide alternatives or a refund.
  • Prices are listed in USD and may change without prior notice.
  • We accept [Payment Methods: Credit/Debit Cards, PayPal, etc.]. We use industry-standard encryption to protect payment information.
  • By completing a purchase, you authorize us to charge your chosen payment method for the total order amount, including taxes and shipping fees.
  • If fraudulent activity is suspected, we reserve the right to cancel or hold the order for verification.
  • We are not responsible for any transaction fees, currency conversion charges, or additional fees imposed by your payment provider.

4. Shipping & Delivery

  • We offer shipping to United States and Canada. Estimated shipping times and costs are provided at checkout.
  • Orders will be processed and shipped within 2 business days from the date of purchase.
  • We are not responsible for delays caused by third-party carriers, customs, or unforeseen circumstances.
  • Customers are responsible for providing accurate shipping information. We are not liable for lost, stolen, or misdelivered orders due to incorrect addresses.
  • Shipping costs are non-refundable unless the return is due to our error.

5. Returns, Refunds & Cancellations

  • All Sales Are Final: Due to the nature of collectibles and mystery boxes, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.
  • Product Condition: All items are in mint to near-mint condition unless otherwise noted in the product description.
  • Mystery Box Disclaimer: There are no guarantees regarding the specific items or their value in any Mellenade mystery box. By purchasing, you acknowledge the inherent risks and agree to these terms.
  • No Warranties: Mellenade makes no warranties, expressed or implied, regarding the condition, accuracy, or reliability of the products.

6. Product Descriptions & Pricing

  • We make every effort to ensure accurate product descriptions, pricing, and images.
  • If a product is listed at an incorrect price, we reserve the right to cancel or refuse the order at our discretion.
  • Colors and dimensions may slightly vary due to screen settings or manufacturing differences.
  • Customers are responsible for reviewing product specifications before purchase.

7. Intellectual Property

  • All content, logos, images, and trademarks on our website are the property of Mellenade.
  • You may not copy, reproduce, modify, distribute, or commercially exploit our content without prior written consent.
  • Unauthorized use of our intellectual property may result in legal action.

8. Marketing & Promotions

  • By signing up for our newsletter, promotions, or SMS notifications, you consent to receive marketing messages.
  • You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or replying STOP to SMS messages.
  • Promotional discounts and offers are subject to terms, expiration dates, and availability.
  • Social media contests and giveaways are governed by specific rules outlined in each campaign.
  • We reserve the right to modify or cancel promotions without prior notice.

9. SMS & Internet Marketing Disclaimers

  • By providing your phone number at checkout or subscribing to SMS marketing, you consent to receive text messages from us about promotions, order updates, and exclusive deals.
  • Message and data rates may apply. Frequency of messages varies by customer preferences.
  • You may opt out at any time by replying STOP or following the opt-out instructions provided.
  • We do not guarantee delivery of SMS messages, and we are not responsible for delays due to carrier restrictions or technical issues.
  • Your information is protected under our [Privacy Policy], and we do not sell or share your personal data with third parties for marketing purposes without consent.

10. User Conduct

  • You agree not to use our website for any fraudulent, harmful, or illegal activities.
  • Harassment, abusive language, or harmful interactions with customer service representatives will not be tolerated.
  • We reserve the right to terminate accounts or refuse service to individuals who violate our policies.

11. Privacy Policy

  • We collect and store user data per our [Privacy Policy], which explains how we handle personal information.
  • By using our website, you consent to our data collection, cookies, and marketing practices.
  • We take reasonable measures to protect customer data but cannot guarantee absolute security.

12. Limitation of Liability

  • We are not responsible for indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our total liability shall not exceed the amount paid for the order in question.
  • We make no warranties, express or implied, regarding product availability, functionality, or merchantability.

13. Dispute Resolution

  • Any disputes shall be resolved through Shelby County, TN.
  • Customers agree to attempt mediation before pursuing legal action. Claims must be filed within 60 days from the date of dispute.

14. Amendments & Updates

  • We reserve the right to update these Terms & Conditions at any time.
  • Users will be notified of significant changes via email or website updates.
  • Continued use of the website after updates constitutes agreement to the revised terms.

15. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at: Email: hello@mellenade.com
Phone: 901-463-0399