Privacy Policy for Mellenade Effective Date: March 1, 2025
1. Introduction
Mellenade (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make purchases, engage with our services, and interact with our online marketing campaigns. By using our website, you agree to the practices outlined in this policy.
2. Information We Collect
We collect several types of information to provide and improve our services, including:
A. Personal Information
- Name, email address, phone number
- Billing and shipping address
- Payment information (processed securely through third-party payment providers)
- Account credentials if you create an account
B. Non-Personal Information
- IP address and browser type
- Device identifiers and operating system
- Website usage data (cookies, analytics, browsing behavior)
- Referring website or advertisement source
C. Information Collected Automatically
- Cookies and tracking technologies to enhance user experience
- Log data, such as access times and interactions
3. How We Use Your Information
We use collected data to:
- Process transactions and fulfill orders
- Provide customer support and respond to inquiries
- Improve website functionality and personalize user experience
- Send promotional emails, SMS messages, and online advertisements (with consent)
- Prevent fraud and secure our platform
- Comply with legal and regulatory obligations
4. How We Share Your Information
We do not sell or rent your personal data. However, we may share information with:
- Service Providers: Third parties that help with payment processing, shipping, marketing, and IT support
- Legal Authorities: If required by law, court order, or legal process
- Business Transfers: In case of mergers, acquisitions, or asset sales
- Marketing Partners: Only with your explicit consent for promotional collaborations
5. Cookies & Tracking Technologies
We use cookies and tracking technologies to:
- Store user preferences and improve navigation
- Analyze website performance and optimize services
- Deliver targeted advertisements across websites and social media platforms
Users can manage cookie preferences through their browser settings.
6. Third-Party Links & Services
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and users should review their policies independently.
7. SMS & Email Marketing Compliance
By subscribing to our SMS and email marketing, you agree to receive messages about promotions, updates, and offers.
- You may opt-out at any time by replying STOP (for SMS) or clicking “Unsubscribe” in emails.
- Message and data rates may apply.
8. Internet Marketing & Advertising
We use internet-based marketing strategies, including:
- Retargeting Ads: We may use cookies and pixels to display ads on other platforms based on your previous interactions with our website.
- Social Media Advertising: We advertise through platforms like Facebook, Instagram, Google, and TikTok to reach new and existing customers.
- Google Analytics & Third-Party Analytics: We track user behavior to improve our website and marketing efforts.
- Affiliate & Referral Programs: We may partner with third-party affiliates to promote our products, who may receive compensation for referrals.
- User-Generated Content & Testimonials: If you submit reviews or share Mellenade-related content, we may use it for promotional purposes with your consent.
- Marketing Data Collection: We collect browsing data, purchase history, and interaction metrics to improve our campaigns.
Users can opt out of interest-based advertising via the Digital Advertising Alliance’s (DAA) opt-out tool or adjust ad settings through individual platforms.
9. Data Security Measures
We implement industry-standard security measures to protect your information, including:
- Secure Socket Layer (SSL) encryption
- Access controls and authentication measures
- Regular security audits
Despite these measures, no system is completely secure, and we encourage users to safeguard their login credentials.
10. Data Retention Policy
We retain personal data only as long as necessary for business operations and legal requirements. Once no longer needed, data is securely deleted or anonymized.
11. User Rights & Choices
Users have the right to:
- Access, correct, or delete their personal data
- Restrict or object to data processing
- Withdraw consent for marketing communications
- Request data portability
To exercise these rights, please contact us at hello@mellenade.com.
12. Children’s Privacy
Our services are not intended for individuals under 13 years old. We do not knowingly collect data from children. If we discover such information, we will promptly delete it.
13. International Data Transfers
If you are accessing our website outside the United States, please be aware that your data may be transferred and processed in the U.S., where data protection laws may differ from your country’s regulations.
14. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services after modifications constitutes acceptance of the revised policy.
15. Contact Information
For any privacy-related questions or requests, contact us at: Email: hello@mellenade.com
Phone: 901-463-0399